According to the "2010 City Guide: Chicago" edition of the Forbes Travel Guide, the building hosts one of the seven four-star restaurants in the city and one of the three four-star spas. The hotel is one of two four star hotels. In 2010, Chicago had two five-star hotels and two five-star restaurants By the time of the Forbes Travel Guide: 2013 City Guide, the hotel and restaurant were each among only three five-star ratings in the city It retained this ranking in the 2015 Forbes Guide (along with hotels The Peninsula and Four Seasons and with restaurants Alinea and Grace). The spa was among 6 four- or five-star Forbes-rated spas in the Chicago area in 2015.
The restaurant was promoted to two-star rating by the Michelin Guide for 2014 and retained that rating in 2015. It was one of 5 Chicago restaurants to achieve at least a two-star Michelin rating in both years. In 2016, it again retained its two-star rating as one of five restaurants in the city with such a rating.